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Forum Discussion
Shinyboat
Feb 21, 2021Tutor
R6400v2 Choppy Calls & Some Devices No Connection
My router is about 3 years old. Since COVID, I have been working at home and noticed I have choppy audio in/out on Teams calls on approximately 1 of every 10-20 calls. I have run speed tests while bad...
plemans
Feb 22, 2021Guru - Experienced User
What actual firmare version is it?
What modem/gateway is it connected to?
Do your testing on the 5ghz and not 2.4ghz. 2.4ghz is more sensitive to interference.
Shinyboat
Feb 22, 2021Tutor
The R6400v2 firmware is 1.0.4.106.
The modem is a Arris SB6183.
I’ve been running 2.4ghz. I can do not ex testing on the 5ghz when I am working at home again on Friday (have to be in the office Tu-Th). I’ll post notes then.
The modem is a Arris SB6183.
I’ve been running 2.4ghz. I can do not ex testing on the 5ghz when I am working at home again on Friday (have to be in the office Tu-Th). I’ll post notes then.