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Forum Discussion
danheinz1126
Oct 24, 2021Aspirant
R6400v2 creating bottleneck
just had comcast out and we were trying to troubleshoot my connection. I pay for 1200 down and suddenly I was only getting 200. I had did some troubleshooting factory reset of router and restarting m...
- Oct 25, 2021
After doing quite a bit of reading in this forum of old threads the consensus was to roll back to 1.0.2.52_1.0.39
all the firmwares are found here https://www.netgear.com/support/product/r6400v2.aspx#download
It did help to get much faster speeds for me also tried the fresh tomato firmware but it didnt seem to help me but it did completely wipe all my settings and I was 100% sure nothing was carried over in any way. If you want to try it out it can be found here. https://freshtomato.org/downloads/freshtomato-arm/2020/2020.2/Netgear%20R-series%20initial%20files/
danheinz1126
Oct 25, 2021Aspirant
I've done 3-4 factory resets. The one I've noticed is that it doesn't need to update the firmware after the resets so I think it's probably the firmware. I may need to roll that back.
cscott1
Oct 25, 2021Guide
After doing quite a bit of reading in this forum of old threads the consensus was to roll back to 1.0.2.52_1.0.39
all the firmwares are found here https://www.netgear.com/support/product/r6400v2.aspx#download
It did help to get much faster speeds for me also tried the fresh tomato firmware but it didnt seem to help me but it did completely wipe all my settings and I was 100% sure nothing was carried over in any way. If you want to try it out it can be found here. https://freshtomato.org/downloads/freshtomato-arm/2020/2020.2/Netgear%20R-series%20initial%20files/
- danheinz1126Oct 25, 2021Aspirant
I'm going to try the rollback. Turning on ipv6 did boost my spoeeds back up to 500-700 but not nearly as high as bypassing the router.
It looks like Netgear needs to get this fixed, I'm not going to pay $90 for a support ticket to tell them their firmware is broken.
- cscott1Oct 25, 2021Guide
Yeah thats a pricy support call... I wasnt particularly happy that the R6400v2 didnt work as I had hoped with my gigabit service. It is like a 5 year old device though and cant expect it to last forever. Instead of spending that type of money on a support ticket that would likely not resolve the issue I bought a lightly used RAX50 for 80 bucks on Offerup. I'm getting full gig speeds wired and over 600Mbps on 5g on a few of my devices the R6400v2 now sits in the closet as a backup if i ever have issues with my new router.
Hope you get yours running as you hope on the firmware rollback let us know how it goes.
- danheinz1126Oct 25, 2021Aspirant
The rollback got me back to 900+. I had no idea this thing was so old and problematic when I bought it. I didn't see any negative reviews and it showed full support for the gig speeds.