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Froebiwan's avatar
Froebiwan
Follower
Jan 27, 2025

R6400v2 firmware V1.0.5.128_10.0.104. looses internet connection since update

Update to firmware V1.0.5.128_10.0.104 on R6400v2 router now looses internet connection 1 to 2 times a day.  The Internet LED is still lit White, but not actually connecting to internet. power cycling solves problem, but this is not a reliable way to work.  Never had this problem with the prior firmware V1.0.4.128_10.0.104

 

ISP is spectrum with cable connection. 

 

 

1 Reply

  • Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.


    Has a factory reset and setup from scratch been performed since last FW update?