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Forum Discussion
Froebiwan
Jan 27, 2025Follower
R6400v2 firmware V1.0.5.128_10.0.104. looses internet connection since update
Update to firmware V1.0.5.128_10.0.104 on R6400v2 router now looses internet connection 1 to 2 times a day. The Internet LED is still lit White, but not actually connecting to internet. power cycling solves problem, but this is not a reliable way to work. Never had this problem with the prior firmware V1.0.4.128_10.0.104
ISP is spectrum with cable connection.
1 Reply
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?