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Forum Discussion

tjsvol426's avatar
tjsvol426
Follower
Sep 21, 2022

R6400v2. Had to reboot the router. My thermostat will not reconnect - get a provisioning error?

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    What this thermostat?

     

    What gives error?

     

    Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

     


    Subject (Include model number and brief summary)
    Model (Recommended - Helps the community give the best answers)
    Body (Include additional detail including model version, firmware, OS and environment where relevant.)

    They are there for a good reason.

     

    PS Please don't use the subject to cram in the query.

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you tried removing your thermostat in the app and re-adding it? 

    Or following what the thermostat manufacturer recommends for adding wifi back?