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Forum Discussion
R6400v2 router - app won't update firmware
The nighthawk app repeatedly gives me an error message when I try to update the firmware. The "download" for the firmware on the website gives me a document that my computer doesn't trust, and an...
I'd recommend upgrading over a hardwired connection using a pc/laptop.
Tends to work the best be the most stable.
when you download the file, it'll be in a zip file that you then extract.
After extracted, you follow the manual update process.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
As I said in my post, I tried the router login route--I can't seem to login and when I follow the prompts for if you can't login, it sends me in a recursive loop back to the beginning.
The steps don't work.