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Forum Discussion
R6400v2 Router keeps dropping Internet Connection
R6400v2 Router keeps dropping Internet connection. Some days I have to reboot it twice or more. Weirdly enough, checking the Internet connection through the app always gives me the super fast connecti...
If you go to the support site, click on downloads, then click on "view previous versions"
Download the one you want and extract it.
Then from there you follow the manual firmware update process but instead of using newer firmware, you use the one you downloaded.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Thanks for your help. I went back to the previous version, in the middle of a new episode of Internet being down for wireless devices. The mobile app doesn't help, it often times out while I'm entering the password when logging in. It also didn't let me log in after the new firmware was installed, I had to use my laptop instead, it offered me to create a new password and that solved it. Now I'll wait and see if the latest firmware was the culprit.
Try go back to the time that you remember it was working okay. I have the same issue where the frequency of internet dropping is a couple times a day now that I have to reset my router everytime. and I had the latest firmware (v126). Now reading a couple threads of people recognizing the same issue, it was recommended to downgrade the firmware. So for me, it was working fine during 2021, now I'm back to v1.0.4.118 (which is around mid 2021 according to release note). Wish me luck!
