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Pmiboe's avatar
Pmiboe
Aspirant
Jul 01, 2017
Solved

r6400v2 Router: Ready Cloud shown as offline when operated as Access Point

Hi, my web interface at http://readycloud.netgear.com/ shows desvice as offline. ReadyCloud for Windows does the same (PC with Win7 connected to local LAN. The same is fpr Notebook with Win 10 conne...
ReadyCLOUD Portal
  • DexterJB's avatar
    DexterJB
    Jul 07, 2017

    Hi Pmiboe,

     

    1. What is the firmware version of the router?

    2. Have you tried resetting the router and going the configuration?

    3. For isolation, you can test if the persists when the device is in router mode.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 07, 2017

Hi Pmiboe,

 

1. What is the firmware version of the router?

2. Have you tried resetting the router and going the configuration?

3. For isolation, you can test if the persists when the device is in router mode.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jul 13, 2017

    Hi Pmiboe,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team

  • Pmiboe's avatar
    Pmiboe
    Aspirant
    Aug 01, 2017

    Hi,

    firmware is V1.0.2.32_1.0.20

    runs in AP mode, because the r6400v2 is situated behind another router (isp).

     

    Regards,

    Peter

     

    • Pmiboe's avatar
      Pmiboe
      Aspirant
      Aug 04, 2017

      After upgrade to firmware 1.0.2.34 the problem persists. Could it be related to AP-mode? But why does it work with the android app?????