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Forum Discussion
Allah
Aug 25, 2021Aspirant
R6400v2 Speed issue
hi i created a topic about this back in 2019 and the issue still isnt resolved . my internet speed is 500/500 mbps , im able to get those speeds on the V1.0.3.66_10.0.50 software , but when i update ...
michaelkenward
Aug 26, 2021Guru - Experienced User
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Allah
Aug 26, 2021Aspirant
im using a modem/ont provided to me by verizon fios
- michaelkenwardAug 26, 2021Guru - Experienced User
Allah wrote:
im using a modem/ont provided to me by verizon fios
That just says you have a box on the wall. It tells us nothing about what it is and what it can do.
- AllahAug 26, 2021Aspirant
well assuming you know what a modem is and what it does , i have the verizon fios modem connected to the nighthawk router with a cat 5e ethernet cable. i don't know what else what you want me to include on here.
- michaelkenwardAug 26, 2021Guru - Experienced User
Allah wrote:
well assuming you know what a modem is and what it does
I sure do. I have owned many over the years.
But modems come in different flavours with a whole raft of possible features. Some do wifi, some do phones, some do handstands.
This will give you some idea of what we are up against:
verizon fios modem - Google Search
If you can find your modem, it probably has a label on the bottom that has a brand name and a model number. Without that information it is impossible to rule out some of the issues that can affect any router you attach to it.