NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Everglade243's avatar
Everglade243
Follower
Nov 20, 2022

R6400v2

I reset my Nighthawk. The internet is working but it will not connect. I have tried everything. I have default internet connections for 2.5 and 5 but it will not connect. I’ve logged in and tried to set up as new. I’ve tried everything. Help?!

3 Replies

  • what modem/gateway is it connected to? 

    Do wired devices work? 

    Why did you factory reset? What issue caused you to take that route? 

    • wcalifas's avatar
      wcalifas
      Prodigy

      are you saying your router isn't getting the internet from the modem? Or will your wifi not connect?