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Forum Discussion
R7800 Factory Reset
Every couple of days, my Amazon echos were disconnecting from 5Ghz, and refusing to reconnect, unless I rebooted the router. I thought it might have been upgrading the firmware to 1.0.2.74, as it sta...
Hi TacticalTimbo,
Good day!
Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Are you still having this issue? Does it affect other wireless devices or just your Amazon Echos? Have you tried changing the wireless channels of the router? May we know which does your Amazon Echos connected?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Hi TacticalTimbo,
Good day!
We would like to do a follow-up on this one. Are you still having this issue? Does it affect other wireless devices or just your Amazon Echos? Have you tried changing the wireless channels of the router? May we know which does your Amazon Echos connected?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team