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Forum Discussion
R9600 router update failed now it won’t connect to the internet
I was in the middle of updating the firmware on my R9600 router, I was using the wifi network, and the update stopped responding. Now the router won’t connect to the internet. I show a signal, and my devices detect the wifi signal, but it shows no internet connection. I tried a factory reset via the paper clip method, no luck. Now it won’t do anything. What now?
1 Reply
1. there isn't an r9600 that I know of. Maybe you mean the R6900?
2. you say it won't do anything now. what are all the led's on it doing?
3. You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
