NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

PaulHass's avatar
PaulHass
Aspirant
Aug 21, 2018
Solved

Random issues with C6300

Hi, this afternoon I experienced a weird issue with my Netgear router C6300. First I called Xfinity, but they ran various tests and said everything is perfect on their end. Here is my issue:    I...
  • antinode's avatar
    Aug 22, 2018

    > I have several devices connected to the modem. [...]

      All wireless connections?  Visit http://netgear.com/support , put in
    your model number, and look for Documentation.  Get the User Manual.
    What do the LED indicators on the modem+router indicate?

    > [...] I reset the modem, [...]

       What, exactly, does "reset" mean to you?  (See "Factory Default
    Settings" in the User Manual.)