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65ark's avatar
65ark
Tutor
May 12, 2021
Solved

RBR20 connected but not downloading

Modem is working fine.

 

Orbit app:  Internet Speed test shows fast up/down speeds.  Internet is listed as "offline".  Network Map:  Router is pink, Satellite is green.

 

Rokus can connect to wifi and are working fine, but phones, tablets, & PCs can connect to the wifi network but cannot access the web.  

 

any suggestions?

  • What firmware are you on?

    have you tried a simple factory reset/reinstall?