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gsmandl's avatar
gsmandl
Follower
Aug 13, 2021

RBR50 - causing my devices to believe the internet connection is unsafe

wo ke up one morning and had no streaming tv services. Checked the internet connection on my DSL modem and all good. The Orbi wifi seemed to be the problem. Connected the pc by cable directly to Arch...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Aug 18, 2021

Hi gsmandl,

 

Good day!

 

Welcome to NETGEAR Community!

 

We are sorry to hear about your experience with the router. When did the issue start? Was this working before? Did you make any changes to your Orbi's settings? Does it happen to all devices connected to the Orbi system( wired and wireless)? You may try reflashing the firmware of the Orbi system.

 

https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team