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Forum Discussion
RGPvan
Mar 20, 2021Guide
RBR50 keeps dropping internet connection to devices, requires reboot every 12 hours
Since going to the latest firmware, v2.7.2.104, some devices on my network like cell phones, both Android and IOS show they are connected via wi-fi but don't have an internet connection. Streaming d...
- Mar 26, 2021I have been dealing with the same problem with firmware 2.7.2.104. I turned off the traffic meter and my wifi came back on almost immediately. I saw this fix elsewhere on this site. Hopefully they will fix this firmware issues. My tvs would work, but phones and tablets would lose connection every day until power cycle. Now with traffic meter off so far it is working.
hisself
Mar 22, 2021Star
I noticed the same thing happening. In my case (RBR50 with 2 RBS50 satellites) I have a wired company laptop with a VPN that mostly stays connected, even when my other wired PCs drop. The wireless stuff keeps dropping. I am on the latest firmware v2.7.2.104.
If this keeps up I shall have to change routers. Considering their total lack of support, why should I consider a Netgear product?
- RGPvanMar 22, 2021Guide
Hisself, I agree with you about Netgear's apparent lack of support. When their firmware is broken, there seems to be no way to contact them without buying support. Looked at my reciept and I purchased this system (like yours) 14 months ago, so i'm all out of support, also. I was hopeful that Netgear tech support might check these Community pages once and awhile and give some hope that they are working on the problem. I am now having to reboot the Orbi every 8 hours of up time to keep WIFI devices connected to the internet. The hard wired devices seem to keep communicating longer to the internet than WIFI devices.