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Forum Discussion
Solved
RBR50/RBS50 dropping internet on 2.4 GHz only (affects iAqualink device)
I've been using a mesh system with RBR50 router and two RBS50 satellites for about a year. A month ago devices suddenly started losing internet connection. This has affected only Sonos and iAqualink ...
Have you tried updating the firmware? The current version is 2.5.1.16
Have you tried updating the firmware? The current version is 2.5.1.16
I haven't. I'd have to manually update the firmware, and the notes to the update don't indicate that this was one of the issues addressed. My concern is that something obviously happened after about 10 months of problem-free operation, and it doesn't look like there's been any change in firmware that would have caused the problem. Is the newest FW update something that you think addresses this issue, or is it something to try just to see if it works?
- 2.5.1.8 specifically has a note "fixes compatibility issues with sonos devices". maybe it also effected the iaqualink devices.
Ah, I missed that, didn't see that FW version. Thank you, I'll give that a shot.
Well, that seems to have done it. I had to wait until everybody was done with working/schooling from home for the day before I manually updated the firmware, and now we have internet connections on the previously affected devices. They've been up for 15 straight minutes, which is more internet access than they've seen in a month. Thank you very much for your help.
Glad to hear it! Hope it stays working for you!