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FredJBK's avatar
FredJBK
Aspirant
Jan 15, 2021

RBR750:Failure to download from Google Play store, ver 3.2.16.22

Model Number: RBR750/RBK753S

Ver: 3.2.16.22

 

I'm unable to download anything from the Google Playstore.  I started a case awhile back on it, but I only had one device.  Now I have multiple with the same issue.  

Fire Tablet HD8 (2020) x2 with Playstore side loaded.

Samsung Tab A with Play store

Google TV

 

The devices can brows the play store, but they are not actually able to download anything from the store itself.

 

Awhile back I had a case, but at the time, as mentioned, I was only had one device and the device was blamed.

 

Now, if I reset the device it works initially, but unfortunately I was unable to find the toggle for the actual failure.  I'm hoping that Netgear would be willing to work with me to find the fault so it can be fixed.  This may be a rare case, but it is still a failure of the firmware of the product.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You'd get more help in the proper forum. You posted in the general router forum and not the orbi ax forum. (gets to be confusing)

    Orbi (AX) - NETGEAR Communities

     

    I'd also include what modem/gateway you have when you post.