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Forum Discussion
palauzet
May 31, 2017Aspirant
AC1750 Smart Wifi Router already registered (new purchase but open box)
Hello folks, I just purchased an Amazon open box (meaning pre owned item) for a Netgear AC1750 Smart Wifi Router. I'm unable to regsitered this product as I suppose the previous owner did it alre...
- Jun 06, 2017
Hey guys,
Not sure why you all mentionned Open VPN certificates and went so far into this thread. I was just trying to register my product into Netgear website portal, that's it, and it has been done by the support team ;) .
I will close the topic, thanks to all,
Pierre
palauzet
Jun 04, 2017Aspirant
Thank you both! I'll contact Netgeat support team when I find a link to it... so far I've been unsuccesfull.
GearNetRouter
Jun 05, 2017Virtuoso
Based on an extensive read on these boards a few weeks ago the used Open VPN certificate issue is not resolveable. Think of is as your house has a door with a permanent lock (not replaceable) and the prior owner who you don't know has a key to that door if they ever used that door. You read for yourself. I have nothing to add to the topic except I would get a full refund.
- palauzetJun 06, 2017Aspirant
Hey guys,
Not sure why you all mentionned Open VPN certificates and went so far into this thread. I was just trying to register my product into Netgear website portal, that's it, and it has been done by the support team ;) .
I will close the topic, thanks to all,
Pierre
- GearNetRouterJun 07, 2017Virtuoso
You do what you want. Its over your head but you don't really care. I wish I had NOT WASTED TIME alerting you to the OpenVPN issue and trying to help you with it.
- palauzetJun 07, 2017Aspirant
Don't be mad GearNetRouter, I'm not saying anything bad and I appreciated your care, really. I just wondered why we mentionned Open VPN at the first place and it took me some time to figure out that it was not helping me to address my question ;) . And by the way, my router has not been associated to any Open VPN key yet, I've checked it and I thank you for your input.