Cannot update the firmware on AC6700 v2 - will not allow .img file

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BoilerPlate wrote:

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mphegge64 wrote:

 

 

I have worked in IT for 25 years, 

Really? And you missed all this? Couldn't see the MODEL:# as printed on the sticker AND on the routers web page now posted by other "geniuses"? Maybe you didn't pay attention during your 25 years, need glasses or you need a refund. Wow. 🙄

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Now now. But justified

mphegge64 seems to have gone quiet.

This conversation is a classic case of providing the wrong information in the first message and refusing to accept answers from people who know what they are talking about.

It starts with the insistence that the model number is the non-existent "AC6700 v2 Nighthawk".

It then compounds the disinformation with an image of the user's idea of the firmware they should install for that model:

Sadly, they picked the wrong model number from the list of Netgear models that have AC6700 wifi technology.

Thus sending us – me at least – off in a wild goose chase, compounded by Netgear's use of the same number for firmware for two different routers.

This whole saga would have been a lot shorter had mphegge64 believed it when several people said that there is no AC6700 model. Instead, they insisted to the bitter end – message 17 of 21 – that it is a genuine model number.

You can always tell when someone is immune to reason when they start to throw around the "I've been in IT since the year dot" claim. That's always a dangerous boast.

I notice that mphegge64 has not had the courtesy so come back and mark their problems as Solved. Then again, it  might be hard to pin down when they finally saw the light. Maybe they didn't.