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Forum Discussion
AllenCohn
Oct 16, 2017Guide
Can't Access Router Login Page--Router in Access Point Mode
I've set my router up in Access Point mode (so that I can connect it to a wifi cable modem whose wifi has broken). Now I can't get to my WNDR3700v4 router login page. I've tried doing it over wife an...
- Oct 18, 2017
It is still possible to access the admin page of the router even if it's in AP mode.
If you do not know what IP address was assigned to it or you didn't assign one then your options are using an IP scanner or look at the DHCP server, in your case it could be the main router.
The DHCP server of the main router should show the IP addresses that it assigns on your devices.
You will be able to identify that it's the router since it will use the Device Name or the MAC address of the device.
One example of IP scanner is Advanced IP scanner. So again, the software will identify the devices through the device name/computer name/MAC addresses.
AllenCohn
Oct 18, 2017Guide
Thank you for your response, Elaine.
Since you're a Netgear moderator, and thus the most "official" person who has responded, two questions:
- To the best of your knowledge is it possible to access the router login page of an N600/WNDR3700v4 router that is in access point mode? It's not clear to me whether I am trying to do something that is impossible or whether I am merely doing it incorrectly.
- What is an IP scanner? Can you tell me the name of an example? If I use one, what result should I be looking for in a scan, i.e., how will the correct IP be identified in the scan?
Many thanks,
Allen
ElaineM
Oct 18, 2017NETGEAR Employee Retired
It is still possible to access the admin page of the router even if it's in AP mode.
If you do not know what IP address was assigned to it or you didn't assign one then your options are using an IP scanner or look at the DHCP server, in your case it could be the main router.
The DHCP server of the main router should show the IP addresses that it assigns on your devices.
You will be able to identify that it's the router since it will use the Device Name or the MAC address of the device.
One example of IP scanner is Advanced IP scanner. So again, the software will identify the devices through the device name/computer name/MAC addresses.
- antinodeOct 19, 2017Guru
> [...] there's no way I can access the router login page now with it in
> its current configuration [...]
No, but you need to find it before you can talk to it by its address.
> [...] The easiest way to determine its address would be to ask the
> cable modem+router about its DHCP clients (Attached Devices, DHCP
> Clients, or some equivalent thing).
I know approximately nothing about your cable modem+router, so I
can't offer any specific procedure to get the desired information from
it. - AllenCohnOct 19, 2017Guide
Thank you, thank you, thank you, ElaineM!
This totally worked. I downloaded and installed Advanced IP Scanner, ran a scan, found a line in the output that seemed to match my NETGEAR router, went to that address, entered the default name/password, and I was into Genie. Fantastic!
FYI, to anyone else out there with this problem (and it looked from my scans of the message boards that there were a few): the computer on which I ran the scan was connected by ethernet cable to the cable modem, not the access point and not wirelessly. I don't know if this would or would not find/connect to the NETGEAR router in access point mode if I had connected differently.
Many thanks,
Allen
- ElaineMOct 19, 2017NETGEAR Employee Retired
You are very welcome.
Have a great day!