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Forum Discussion
Re: My R6020 Router Disconnects Too Often from Internet
I have been teaching online for 8 years. In 8/2018, I bought a R6020 router to replace my old router. About 6 months ago, it started dropping the WiFi signal. After researching the issue, I learne...
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front.
How fast is your Internet service? The R6020 is a cheap and basic router.
According to Netgear's manual for this device the LAN and WAN support only 10BASE-T or 100BASE-TX. That makes it slower than many newer Internet services and most modern network hardware. This may not matter to you, but be warned that it will hobble you if you ever sign up for faster Internet. It also slows down whatever is going on in your local network. Newer devices support 1000BASE-TX.