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Forum Discussion
Rbr50 and two satellites
Whenever I try to see if there are any firmware updates I get an error message instead of the message stating your firmware is up to date. Any suggestions as to why I keep getting the error message. I...
Please look at the box/device the router is connected to on the wan port. This should be your gateway.
It should have a model number
We have point broadband as our internet provider. They are fiber optic cable. The cable is run from a buried pedestal to a box on the outside of our condo. The cable is run up outside of the condo and enters through our second floor attic. It is then run through the attic, through the attic wall into a box with a door on the wall inside the hall of the bedroom on the second floor. That Ethernet cable is run directly into my Orbi Router housed right by the box. The other two satellites are on the first floor of our condo.
- I am sorry to bother the community but I continue to have the same problem. When I open my Orbi application and go to settings, I hit check for firmware updates and the picture shows an Orbi router scanning for firmware. This goes on for a couple of minutes and I receive the message that there was an error trying to locate new firmware and it asks me to skip or try again. This has been going on for several weeks now and I would appreciate some help from someone he had a bit of compassion for a person like me who is not very good with internet, router, and WiFi issues.
Thank you I have the same problem.
My RBR850 and satellites did an update using the web page "Firmware update" once to get to 3.2.17.12
Every week or so, I would "check for new updates" and be advised that no new firmware is available, however checking https://www.netgear.com/support/product/rbk853.aspx#download I found V3.2.18.1_1.4.14. I downloaded both versions (router and satellite) and did a manual update.
- When I try to see if there is a firmware update after about 2-3 minutes it says encountered firmware error. Try again or skip. It always used to say no firmware found or new firmware is available. Not sure how to handle this problem.