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Forum Discussion
Pablo777
Sep 13, 2021Tutor
Router Problem with WIFI
Pablo777 Novice 2021-09-13 10:16 AM I have Internet using Cat 5 cable but my other wireless divices like cell phones and TV's say:"Connected, no Internet. Ple...
- Sep 16, 2021
I bought a new router R6850 AC2000 and installed it correctly and all is well now. Thank you for your help.
plemans
Sep 13, 2021Guru - Experienced User
Twin communications is a company.
what gateway/modem is the R6400 connected to?
Pablo777
Sep 13, 2021Tutor
Yes, I know. They have an antenna on a tall pole on my house. It has a cat five cable coming into a small box that looks like a power supply for a laptop. From tere another cat 5 cable goes to the input of the R6400. There is no lable on their box.
Paul
- plemansSep 13, 2021Guru - Experienced User
Seems like we're running into a lot more issues lately with users of broadcast internet.
Not sure if its because of more companies using it or what.
If you connect a simple unmanaged switch to their box, are you able to connect mulitple devices ?
- Pablo777Sep 13, 2021Tutor
I did a factory reset and setup the router. Now all works except some iPhones and one laptop. Any ideas? I bought a R6850 AC2000 today and if we can't get the R6400 AC1750 working properly, we will replace it with the new one.
- plemansSep 14, 2021Guru - Experienced User
Does it work if you put the netgear in access point mode?
If it doesn't, factory reset will get you back to stock settings.
Just checking to see if your ISP has any NAT running on their setup.