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Forum Discussion

Darkproteus66's avatar
Jun 06, 2017
Solved

Unable to connect after firmware roll back. R6400

Router running unusually slow after firmware update. Rolled back to stock firmware and now the lights on showing everything is running normally but nothing over Ethernet is getting data, I cannot log...
  • Darkproteus66's avatar
    Darkproteus66
    Jun 07, 2017

    So I was able to fix it last night after getting home. I pulled the router from the main network hard wired it to a laptop and held the reset while hard power cycling and trying to connect/get pingback. After about 3 or 4 times and it finally allowed for pingback from the attached laptop. Redownloaded the latest firmware to another computer over my backup router transferred via usb to the laptop hooked to the R6400 and was able to finally login to the router and load the updated firmware. It's been back to working like a dream since then no issues even after getting it reconfigured, resetting my ftp settings, and several soft reboots and hard power cycles across it and the network as a whole.

     

    I'm assuming it was some caching issue left behind from the firmware downgrade but honestly no clue. It went from dead to good as new over the course of that 15 min power cycle process.