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Solved
ReadyShare can't find USB drive
Have 2 laptops connected to Readyshare. Been working OK. One laptop had a hard drive die, so I replaced and reloaded win10. The bad drive would still let me get files off of it, so I didn't use Rea...
OK, Found the solution.
Uninstall the latest version of Genie. It is junkware.
Reinstall the pervious version. All is good.
What Genie version were you using previously and what version that made it worked?
Your software does not display version numbers, so I have no idea.
My admin interface suggested updating to the newest version, and that's when the trouble began.
I found a 2.428.0 Genie version from 2016 in one of my folders. Maybe that is the one I went back to.