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cbren's avatar
cbren
Follower
Jan 04, 2021

Readyshare external harddrive SMB1 error

I have connected an external hardrive. I followed the instructions in the manual to "Access a USB Drive Connected to the Modem Router From a Windows-Based Computer"... Start > Run - Enter \\readyshare. Then, I got this error, "You can't connect to the file share because it's not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack…"

 

I've tried searching online and it looks like this is an issue with the router running the older, unsafe, SMB1 protocol. Is that correct?

 

Can anyone help me connect to the external drive in Windows 10? 

 

Thanks!

CB

1 Reply

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Feb 25, 2021

    Hi cbren,

     

    Good day!

     

    Welcome to NETGEAR Community!
     

    First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Do you still have the same issue? Due to Windows update, some features including SMBv1 protocol have been affected. Please go to this link for the workaround:

     

    https://thegeekpage.com/cant-connect-to-file-share-obsolete-smb1-protocol-in-windows-10/

     

    Please do not hesitate to let me know if you need further assistance. 
     

    Regards,

     

    Oliver

    Community Team