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Forum Discussion
HotRod1975
Aug 07, 2021Aspirant
reconnecting
So I got an AC1200 net gear 71 I am having problems hooking it up and getting it on line can any one help please thanks
plemans
Aug 07, 2021Guru - Experienced User
AC1200 is a speed.
And netgear71 is more than likely just your wireless ssid.
What actual router do you have?
What modem/gateway are you connecting it to?
What actual issue are you running into with getting it online? (details help)
HotRod1975
Aug 07, 2021Aspirant
All I know is I went to Staples and the net gear 71 was on sale and says on box AC1200 and when gotten I plugged in and rep helpped me set up then on wi fi for laptop it found net gear 71 and since I got rid of Nexicom I did not use it for months and wi fi opn HP is bad for Cogeco so they said to use my net gear to see what its like: pick of the unit has been attached
- plemansAug 07, 2021Guru - Experienced User
could be the r6220/r6230/etc. Look on the label for the router.
It'll have the model number.
what gateway/modem are you connecting the router to?
- michaelkenwardAug 08, 2021Guru - Experienced User
This is where to look:
HotRod1975 wrote:
.... when gotten I plugged in and rep helpped me set up then on wi fi for laptop it found net gear 71 and since I got rid of Nexicom I did not use it for months and wi fi opn HP is bad for Cogeco so they said to use my net gear to see what its like:
Boy is that hard to unravel? (Where did HP and Cogeco come from?) So I may have got it wrong. If so, my apologies.
If you have changed your ISP then your network settings will have changed. So get back to the factory settings of your Netgear thingy.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
Then set it up from scratch.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
Begin with the Quick Start/Installation Guide.
There may also be some helpful videos on what to do.