NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gator822
Jul 26, 2017Aspirant
Reduction in wireless speed
I purchased a AC1600/ R6250 router about 11 mos ago. Within the past 3-4 wks I have needed to reboot the router 1-2 times per wk in order to maintain the internet speed I have selected from the ISP....
- Aug 03, 2017
Hi Gator822,
You can try re-flashing the firmware then do a factory reset and check if the issue will persist. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
DexterJB
Aug 01, 2017NETGEAR Moderator
Hi Gator822,
1. What is the firmware version of the router?
2. Just to confirm, doe the speed also fluctuate on the wired connection?
3. Have you tried changing the wireless channel?
4. Does the issue persist on both bands (2.4GHz and 5GHz)?
5. Are all your wireless devices affected?
6. Have you tried resetting the router to factory defaults?
7. Do you have QoS enabled?
Regards,
Dexter
Community Team
- Gator822Aug 02, 2017Aspirant
Thank you Dexter for your response. My responses to your ques':
1. V1.0.4.12 10.1.15
2. No
3. Numerous times for both 2.4 & 5ghz channels
4. Yes
5. Yes, however, laptop is most consistently affected
6. No
7. No
- DexterJBAug 03, 2017NETGEAR Moderator
Hi Gator822,
You can try re-flashing the firmware then do a factory reset and check if the issue will persist. The links below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team