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Forum Discussion

stabanelli's avatar
stabanelli
Aspirant
Jul 16, 2017
Solved

refurbished r7800, cannot register serial number to get remote readyshare access

Hi, I bought on Amazon a refurbished r7800 but I've realized that the serial number is already associated to the previous owner, therefore I'm stuck and cannot register the product to get either suppo...
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Jul 18, 2017

    For ReadyCLOUD (previously ReadySHARE Cloud), you can just simply reset the device and create your own login.