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Forum Discussion
Registering
I purchased an Orbi from ebay which the sellar bought and registered on the 20 th December 2020. He sold it as his internet speed is very slow. I tried to register it but the system said it has alrea...
Thanks for your reply.
Can you advise how to do it through the browser? I have downloaded the Orbi app.
On the app I got as far as the Log in screen where the user name is Admim and a password is required. I tried the default passwor (password) but it said the password was not recognised. I tried the Forgot password button but that just went to a 404 error code.
Thanks Joe
If its a new device, factory reset it. the prior user might not of.
Push and hold reset for 7-15 seconds while its fully powered on.
that should get you back to the defaults.
You can set it up using the browser by going to the routerlogin . net site or using the routers IP address.
On new setups it usually says to use the app but there's a link at the bottom of the page for saying proceed or I don't have a mobile device. Can't remember off the top of my head what it says exactly.
Hi, once again thanks for your reply and advise. I will try using reset.
I tried setting the Orbi up begore using the Orbi app and got as far as the page to Login in to the router. Do I have to unplug the Orbi from my router and start again?
Also how do I find the routers IP address?
Thanks Joe
jozef1951 wrote:Hi, once again thanks for your reply and advise. I will try using reset.
I tried setting the Orbi up begore using the Orbi app and got as far as the page to Login in to the router. Do I have to unplug the Orbi from my router and start again?----unplug the orbi from the router? or from the modem? not sure exactly based off what you said.
Also how do I find the routers IP address?----If you reset it, the default ip address is 192.168.1.1
Thanks Joe
I have reset the orbi to factory setting and have set it up and it seems to be working.
How do I add the Netgear Armor? In the security tab on the app it says Activate Trial, but I get an error message. I think thats because I am over the 30 day trial period.
What do I have to do to get the Armor?
Regards Joe