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llandry1967's avatar
llandry1967
Follower
Aug 28, 2015
Solved

registering

I'm trying to register with Netgear, and I am getting the following message and it wont let me contine.  They wont talk to me because ive had my router more than a year. This Serial number has alrea...
  • LinkSys99's avatar
    LinkSys99
    Oct 28, 2015

    ElaineM solved my problem by finding out that the system couldn't handle the fact that I first tried to register the product without the serial number and the second time I registered the product with the serial number, but not the model number. So it considered it registered apparently, just not to me. She got customer service to set it so that it now shows as registered to me. Thank you Elaine!