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Forum Discussion
Solved
registering
I'm trying to register with Netgear, and I am getting the following message and it wont let me contine. They wont talk to me because ive had my router more than a year. This Serial number has alrea...
ElaineM solved my problem by finding out that the system couldn't handle the fact that I first tried to register the product without the serial number and the second time I registered the product with the serial number, but not the model number. So it considered it registered apparently, just not to me. She got customer service to set it so that it now shows as registered to me. Thank you Elaine!
ElaineM solved my problem by finding out that the system couldn't handle the fact that I first tried to register the product without the serial number and the second time I registered the product with the serial number, but not the model number. So it considered it registered apparently, just not to me. She got customer service to set it so that it now shows as registered to me. Thank you Elaine!
You're welcome!
Thank you for being a loyal NETGEAR customer.
I am having the same problem....It e=was registered when I hooked it up but not in my name.
I am trying to use the genie to set the parental controls but it will not let me in.
"This serial number has alreadu=y been registered in our system by a support rep"