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deblin's avatar
deblin
Aspirant
Dec 21, 2016
Solved

Restoring backup from readyshare backup

My netgear nighthawk router was destroyed in a house fire, however I was able to retrieve the backup HD.  How do I restore without the router availabl?  OS- Windows 10

5 Replies

  • This was a disk connected to the USB ports?

     

    Likely it is formatted NTFS - did you try just plugging it into the PC?

    • deblin's avatar
      deblin
      Aspirant

      Hi, thanks for your response.  Yes it is a 1TB drive that was attached to
      the Router.  I did plug it into the PC and the files are all there, but the
      Netgear (readyshare) backup, according to the tech that called me, can only
      be restored if it is attached to the Router, (which of course was destroyed
      in the fire),  I find that hard to believe, but I have tried a couple of
      other backup programs and they do not recognize it as a backup.  I will be
      purchasing a new Nighthawk eventually but not in the near future. 

       

       Thanks again.