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Forum Discussion
FrustratedIN
Oct 28, 2015Tutor
Roku or Amazon streaming stick does't connect to WNDR3400 router
I have a WNDR3400 wireless router and am having trouble connecting a streaming media device. I have tried both a Roku and Amazon streaming stick. During installation, the streaming device can see my ...
- Oct 28, 2015
Try changing the Wi-Fi password to something simpler. Maybe, the Roku or Amazon can't handle special characters. Keep in mind that Wi-Fi passwords are case sensitive.
Hmm, your original post said that they can't connect with no security at all. That's really weird. Try performing a factory reset.
TheEther
Oct 28, 2015Guru
Are you trying to connect them to the 5 GHz network? I saw reports that the Fire stick is finicky about the Wi-Fi channel. Experiment with changing the channel on the WNDR3400. Or you could try connecting to 2.4 GHz. Speeds may be lower but it may still be fast enough to provide satisfactory video quality.
FrustratedIN
Oct 28, 2015Tutor
Hi: All my devices connect to the 2.4 GHz network, so this is what I tried. I also tried the Roku on the 5 GHz network, without success. What is weird (actually frustrating) is that the streaming devices "see" what I am doing. So when I have the security on, my network displays as locked. When I shut off the security, my network shows as open. This tells me that the router is recognized, and signal strength is ok. Thanks.
- TheEtherOct 28, 2015Guru
Try changing the Wi-Fi password to something simpler. Maybe, the Roku or Amazon can't handle special characters. Keep in mind that Wi-Fi passwords are case sensitive.
Hmm, your original post said that they can't connect with no security at all. That's really weird. Try performing a factory reset.
- FrustratedINOct 28, 2015Tutor
The factory reset solved the problem, thank you! Was hesitant to do this as I use access control and I had to reenter all the device MAC addresses. I found the router was acting weird since I updated the firmware a few weeks ago. Should have known. Thanks again.