NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Waynefi
Dec 31, 2016Aspirant
Router blocking 1 website
Hello, I have read through the other similar discussions. One specific website has stopped connecting thru my router. This started all of a sudden a few weeks ago. Devices that I can bypass the r...
- Jan 08, 2017
Thanks to all who tried to help. Through process of elimination, I decided to exchange the modem under warranty. Installed the new upgraded modem, had it activated by my ISP WOW, and the site is back ??
Whatever, it worked, sad though the hours and hours spent trying to figure this out.
Waynefi
Jan 06, 2017Aspirant
Maybe a brief summary might help;
1- One website suddenly effected a few weeks ago. Been going there for years on this same ISP. Just shows not available.
2- I can shut WiFi off on my I Phone and Pad and get right to the sight, login, etc... via my verizon cell phone service. But cannot when back on my network.
3- Firewall on or off does not matter. No site blocking or parental software ever used.
4- I can go next door and use thier computer and same ISP get to the site and login.
5- Tracert info above in a few replies. Ping also.
6- Same results with Router in, or direct with modem only.
7- Tried MAC Spoofing, I believe I did it right, including powering everything down. Setup in Netgear Router Software now is the same MAC # as my PC that is hardwired to the router.
8- Though the only MAC # my ISP has registered for me is from my modem.
9- My ISP had tested a few things and had me do a few things no results. Supposedly they escaleted the issue, but that was 4 days ago. I will try then agai this weekend.
Still hoping for a solution.
Any thoughts that it would be worth paying Netgear Premium for help. ? A lot of money if they have no results.
- StephenBJan 06, 2017Guru - Experienced User
Can you save off a tracert from the neighbor's PC, and perhaps run a fresh one from yours? Then you can compare the two route paths.
- WaynefiJan 07, 2017Aspirant
Below is neighbors system that connects to the site, ping and tracert. Below this is mine that does not. 2 postings above this one is a summary of all that was done without success. Both using same ISP. WOW Wideopenwest
Pinging smith-wessonforum.com [208.71.128.50] with 32 bytes of data
Reply from 208.71.128.50: bytes=32 time=45ms TTL=53
Reply from 208.71.128.50: bytes=32 time=46ms TTL=53
Reply from 208.71.128.50: bytes=32 time=46ms TTL=53
Reply from 208.71.128.50: bytes=32 time=46ms TTL=53
Ping statistics for 208.71.128.50: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 46ms, Average = 45ms
tracert smith-wessonforum.com Tracing route to smith-wessonforum.com [208.71.128.50] over a maximum of 30 hops:
1 8 ms 18 ms 8 ms 23.28.124.1
2 11 ms 11 ms 10 ms dynamic-76-73-172-93.knology.net [76.73.172.93]
3 9 ms 12 ms 10 ms 76-73-168-108.knology.net [76.73.168.108]
4 10 ms 11 ms 11 ms 76-73-168-106.knology.net [76.73.168.106]
5 11 ms 11 ms 8 ms 76-73-168-104.knology.net [76.73.168.104]
6 24 ms 23 ms 20 ms static-69-73-0-141.knology.net [69.73.0.141]
7 22 ms 21 ms 23 ms dynamic-75-76-35-8.knology.net [75.76.35.8]
8 22 ms 24 ms 23 ms ae14.cr1-chi1.ip4.gtt.net [77.67.77.109]
9 45 ms 43 ms 43 ms xe-2-1-1.cr1-nyc4.ip4.gtt.net [89.149.134.133]
10 43 ms 45 ms 43 ms techie-media-gw.ip4.gtt.net [77.67.71.18]
11 44 ms 46 ms 43 ms mail.smith-wessonforum.com [208.71.128.50]
Trace complete.
Below from my system
Pinging smith-wessonforum.com [208.71.128.50] with 32 bytes of data
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 208.71.128.50:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Tracing route to smith-wessonforum.com [208.71.128.50]
over a maximum of 30 hops:
1 3 ms <1 ms <1 ms 192.168.1.1
2 10 ms 23.28.124.1 reports: Destination host unreachable.
Trace complete.
Anybody
- WaynefiJan 08, 2017Aspirant
Thanks to all who tried to help. Through process of elimination, I decided to exchange the modem under warranty. Installed the new upgraded modem, had it activated by my ISP WOW, and the site is back ??
Whatever, it worked, sad though the hours and hours spent trying to figure this out.