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Forum Discussion
MEEEESH
Jul 23, 2021Follower
Router Cannot locate 5 G
Hello My router was not connecting to 5G, it would not even light up and was not showing up on any of my devices as an option. I shut down several times and rebooted (only holding the reboot f...
olympos1625
Jul 24, 2021NETGEAR Employee Retired
Hi MEEEESH,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry for the inconvenience this has caused you. May we know what is the model of your Netgear device? When you say " My router was not connecting to 5G, did you mean the 5GHz LED of the router is not lit?" When did the issue start?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team