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Forum Discussion
RobbieLeppzer
Dec 05, 2017Follower
Router Dropping Internet Connection
I have a Netgear AC1600 R6250 Smart Wifi Router connected to my iMac, MacBook Pro and MacPro from a satellite modem. The router constantly drops the internet connection after a few minutes. When I the...
- Dec 19, 2017
Hi RobbieLeppzer,
1. What is the firmware version of the router?
2. Have you tried resetting the router?
3. Have you tried changing the cable that is connecting the modem to the router?
4. If the issue persists, you can try re-flashing the latest version of the firmware then do a factory reset. The links below may help.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team
DexterJB
Dec 19, 2017NETGEAR Moderator
Hi RobbieLeppzer,
1. What is the firmware version of the router?
2. Have you tried resetting the router?
3. Have you tried changing the cable that is connecting the modem to the router?
4. If the issue persists, you can try re-flashing the latest version of the firmware then do a factory reset. The links below may help.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
DexterJB
Dec 25, 2017NETGEAR Moderator
Hi RobbieLeppzer,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team