NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mdavis19
Dec 15, 2020Aspirant
router drops
My router drops the internet connection 2 times a day. The reboot ALWAYS gets it back up, but then the next day or two, it drops again and I have to do a reboot. As usual I always get the response ...
- Dec 15, 2020
the support link i added prior? it has the firmware where you can download it. It also includes a manual that goes over manual firmware update process.
Mdavis19
Dec 15, 2020Aspirant
A7000 ac1900
The latest firmware. It shows i don't have anymore updates from firmware 1 0 9 88.
The latest firmware. It shows i don't have anymore updates from firmware 1 0 9 88.
plemans
Dec 15, 2020Guru - Experienced User
A7000 is a wireless usb device.
the firmware indicates its a R7000 router. And that its not on the latest firmware.
I'd try upgrading the firmware over a hardwired connection, then factory reset, and do a clean install (not from backup).
https://www.netgear.com/support/product/R7000
Also, Arris makes many modems. and some modem/router combo devices. What specific one do you have?
- Mdavis19Dec 15, 2020AspirantI have an T25 Arris surfboard docsis 3.1 cable modem for xfinity internet and voice .
It keeps telling me my firmware is up to date. How can I force another upgrade if it won't prompt me?- plemansDec 15, 2020Guru - Experienced User
the support link i added prior? it has the firmware where you can download it. It also includes a manual that goes over manual firmware update process.