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Router keeps disconnecting and when I try to login the router information is not mine
Lately my internet has been disconnecting for no reason, check with service provider and they have told me no issues, but haave reset my modem numerous times. Checked my router with netgear genie and...
Hi archeanchaos,
Your device/s are most like connected to your neighbors network. Try hard wiring a computer to your router and check the settings on the router UI. Make sure your wireless devices are connected to your own network and not your neighbors. You may find the links below helpful.
http://kb.netgear.com/app/answers/detail/a_id/980
http://kb.netgear.com/app/answers/detail/a_id/24096
Regards,
Dexter
Community Team
Hi archeanchaos,
Your device/s are most like connected to your neighbors network. Try hard wiring a computer to your router and check the settings on the router UI. Make sure your wireless devices are connected to your own network and not your neighbors. You may find the links below helpful.
http://kb.netgear.com/app/answers/detail/a_id/980
http://kb.netgear.com/app/answers/detail/a_id/24096
Regards,
Dexter
Community Team