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Forum Discussion
Solved
Router Problem with WIFI
Pablo777 Novice 2021-09-13 10:16 AM I have Internet using Cat 5 cable but my other wireless divices like cell phones and TV's say:"Connected, no Internet. Ple...
I bought a new router R6850 AC2000 and installed it correctly and all is well now. Thank you for your help.
You have the R6400? Yes
What modem/gateway is it connected to? Twin Communications
What firmware is running on it? V1.0.4.106
Is this a new setup? No, but I had to reset the router because of a storm.
Or what changed to cause this? If I need to cconnect a new TV or cell phone, I have to reboot the router before it will work on that device.
On my main TV, it says "Connected, no Internet".
Twin communications is a company.
what gateway/modem is the R6400 connected to?
Yes, I know. They have an antenna on a tall pole on my house. It has a cat five cable coming into a small box that looks like a power supply for a laptop. From tere another cat 5 cable goes to the input of the R6400. There is no lable on their box.
Paul
Seems like we're running into a lot more issues lately with users of broadcast internet.
Not sure if its because of more companies using it or what.
If you connect a simple unmanaged switch to their box, are you able to connect mulitple devices ?
I did a factory reset and setup the router. Now all works except some iPhones and one laptop. Any ideas? I bought a R6850 AC2000 today and if we can't get the R6400 AC1750 working properly, we will replace it with the new one.