NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pablo777
Sep 13, 2021Tutor
Router Problem with WIFI
Pablo777 Novice 2021-09-13 10:16 AM I have Internet using Cat 5 cable but my other wireless divices like cell phones and TV's say:"Connected, no Internet. Ple...
- Sep 16, 2021
I bought a new router R6850 AC2000 and installed it correctly and all is well now. Thank you for your help.
michaelkenward
Sep 14, 2021Guru
Pablo777 wrote:
I did a factory reset and setup the router. Now all works except some iPhones and one laptop. Any ideas?
That suggests very strongly that the problems are with the iPhones and one laptop. Wifi is a two-way process. Both parts have to cooperate.
Tried telling them to forget the wifi connection and creating it again from scratch?
Pablo777
Sep 16, 2021Tutor
I bought a new router R6850 AC2000 and installed it correctly and all is well now. Thank you for your help.