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woodroad's avatar
woodroad
Follower
Dec 05, 2021

Router R7800

Just got Sonos speakers and they won't connect because of my router settings.  Message on Sonos app reads - if router setting is "N" or "AC" only change to B/G/N (MIXED).  How do i find out and how do I change?  PH 

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Dec 06, 2021
    woodroad wrote:

    Message on Sonos app reads - if router setting is "N" or "AC" only change to B/G/N (MIXED).  How do i find out and how do I change? 

    Sounds odd.

     

    Manuals are always a good place to start.

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done that already. I can't tell from your message.

    I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

     

    While you are at it, check this:

     

    Search - NETGEAR Communities – sonos

     

  • plemans's avatar
    plemans
    Guru
    Dec 06, 2021

    It shouldn't be related to what setting the wifi is on. 

    I've got a couple sonos speakers and they've connected to my AC and AX systems fine. 

    What sonos speakers did you get? 

    What modem/gateway is the router connected to?