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Forum Discussion
Router refuses to update settings
Model: R6400v2 Firmware: 1.04.12_10.0.104 All I wanted to do was change my Wi-Fi password. Should have been simple. First the app insisted I update the firmware. Fine. Once that was complete and...
moviesign wrote:
Does anyone have some dummy-friendly suggestions of what might be happening and how to fix it?
First, if there is one, it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
First the app insisted I update the firmware.
Apps are best avoided when you want to do anything slightly complicated.
moviesign wrote:
Model: R6400v2
Firmware: 1.04.12_10.0.104
That doesn't look like any of the recognised versions of firmware for that router.
R6400v2 Firmware Version 1.0.4.128 - NETGEAR Support
Perhaps you missed out a digit.