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Forum Discussion
Router resets itself whenever my someone leaves the router range.
So has anyone expereince this issue before? Whenever someone leaves my house and the premises or whatever range the router is, the router just decides to reset itself. I don't know why it does...
What firmware is on your router?
What modem/gateway is it connected to?
Firmware Version
V1.0.11.110_10.2.100Could you elaborate the 2nd question?
What do you mean what modem/gateway is it connected to?
The modem or gateway. What is the router connected to that provides internet service.
Something you can try is updating the firmware to the 1.0.11.116 firmware. Then try a factory reset and new install (don't use a backup)
the modem is from our internet service so this is the one they gave us. it only does this when my dad enters the house or leaves the house. do you think its his phone thats causing it or is it the router recoginizing the device to reset it when he enters or leaves the router perimeter?
idk. i'm gettting frustrated with this. router goes out too. is it good to do the smart connect if we have the same password for both the 5g and the 2.4?