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router shows Amazon firestick and so does panasonic tv
Hello, I am puzzled . I can see my my printer on the tv net work and it shows it can connect but not using any password. If I remove security I can connect to tv with 2.4 or 5 ghz. but using any secu...
Hello,
The panasonic TV lists all routers in my area and my Amazon Fire stick but would not let me conncect using a password through the TV., Why they show me The Amazon buit you cannot connect is a mystery. I finally just connected the TV using the WPS first and once the TV is connected I couild then connect the Amazon Firestick using the Amazon remote. Hopefully this might help someone else.
Hi bobm202,
1. What is the firmware version of the router?
2. To clarify, you are attempting to connect both the Panasonic TV and Amazon Firestick to the WiFi, correct?
3. Is the Panasonic TV WiFi capable or requires the Amazon Firestick? Please indicate the model number of the TV.
4. Have you tried changing the wireless channel of the router?
5. Have you tried resetting the router?
Regards,
Dexter
Community Team
Hi, 1. 1.0.0.0.54
2. yes. I noticed the amazon on tv says 5.5 and router says 2.4 so I don't know why this is or maybe its the problem.
3 Tv is wifi capable, in fact it tells me I can use wps and no password but also lets one use the password. The ok button on remote adds a number so I must use the green button on remote but most times it does not work to enter the password and I just bought same remote and that also has same problem. My Hp printer and Google device use no passwords so they connect just fine. Tv model is
TC-40AS520U
4. NO,Will this disconnect family and friends phones etc from connecting that already are on a different channel 153?
5. I have pulled power plugs from modem and router a few times for a minute but not a reset button because I dont need more stuff not connecting