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jawahl's avatar
jawahl
Aspirant
Oct 13, 2016
Solved

Router suddenly produces horrible download speeds

My router suddenly crapped out on me and it is just over a year old. I pay for 30 Mbps and can not get above 1 Mbps. It randomly happened a couple days ago and no performance altering factors have ch...
  • ElaineM's avatar
    ElaineM
    Oct 13, 2016

     Hello jawahl

     

    Welcome to the community!

     

    I suggest that you try to reflash the firmware of the router by downloading the latest firmware from our site and upload it to your unit. 

    Once done, factory reset the router then reconfigure it to get the internet connection back. Observe your connection and see if you'll get the same speed. 
    As a suggestion, try this on a wired computer first before proceeding on the wireless.