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trixkid89's avatar
trixkid89
Follower
Mar 19, 2017
Solved

Routerlogin.net suspended my account.

I was trying to get my security system to work on my phone and for some stupid reason tried to figure out why the Wifi was not making the connection.  I then had a popup wanting my username and passw...
help!
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Mar 21, 2017

    Hi trixkid89,

     

    1. What is the model number and firmware version of your device?

    2. Accessing routerlogin.net will prompt you to enter the router's username and password to access the router UI/settings and does not have any ability to suspend any accounts.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 26, 2017

Hi trixkid89,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team