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Forum Discussion

magrace50's avatar
magrace50
Tutor
May 10, 2021

Setting up a router

Call for help while setting up my router. Left a call back number and when help called they said I needed 'security' that was not the same as a vpn. I ended up paying $250 for 'security', but got no ...
magrace50's avatar
magrace50
Tutor
May 10, 2021

Thanks for the response. I called the number listed on the NetGear site and got their list of press # for this or that. They have been calling to make sure I was satisfied, which I didn't think spammer do. I'm confused.

plemans's avatar
plemans
Guru - Experienced User
May 11, 2021

Netgear doesn't have one listed on their site. 

if you didn't go through the mynetgear process, you probably got a scam/con site. 

  • magrace50's avatar
    magrace50
    Tutor
    May 11, 2021

    I wasn't on their site because I didn't have internet. I used my phone to look up their customer service. It must have been a fake Netgear site.