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Jclayson's avatar
Jclayson
Follower
Apr 10, 2021

Setup RBR850 PPPoE

I am having difficulty setting up my Orbi router RBR850. I have a FTTP connection and the ORBI router is connected by Ethernet cable to the ONT. I need to set up PPPoE which requires a username and password, however, I do not have this, and on the PPPoE settings for my previous Linksys router this was blank.

Any ideas how I might resolve this?

Many Thanks!

1 Reply

  • antinode's avatar
    antinode
    Guru
    Apr 10, 2021

    > [...] I need to set up PPPoE

     

       Says who?

     

    > [...] which requires a username and password, [...]

     

       It would, I'd expect.

     

    > [...] however, I do not have this, and on the PPPoE settings for my
    > previous Linksys router this was blank.

     

       If you didn't use PPPoE with a previous router, and you don't have
    the credentials, then my guess would be that you shouldn't use PPPoE
    with your new router.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for
    "Specify Your Internet Settings", and, in particular, "Specify an
    Internet connection without a login".


       In any case, your (unspecified) ISP should be able to tell you what
    the right configuration is, even if they're unwilling/unable to provide
    the Netgear-specific how-to details.