NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Setup remote access via netgear genie app
I'm not able to manage my router remotely. When I go to remote access and select the button I rec'd the following message: 'DOES NOT SUPPORT REMOTE ACCESS" the reason I purchased this router wa...
Hi CR50,
Good day!
Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. May we know what is the model of your wireless router? How are you enabling the remote access? Via which application?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team